Customer Data Management for the Energy Industry

How important is reliable data for the industry?

Exploding gas and electricity prices, looming shortages, climate levies, government-imposed electricity and gas price brakes, energy flat rates, network fees - regulations without end. Smart meters must be rolled out, IS-U expires by the end of 2030. Optimized data helps with these tasks.

It quickly becomes clear that energy suppliers are confronted with a wealth of different tasks and challenges. There is hardly any time to deal with the quality and management of customer data. And yet this is so important. After all, reliable data opens up a great deal of potential for developments in different directions, for example with new, digital business models. High-quality data with optimized business processes ensure stability, orientation and free capacities.

Challenges of the industry

"We would like to express our sincere thanks to Uniserv for the excellent cooperation. With their technical know-how and support, we have successfully implemented innovative solutions in the duplicate analysis and e-mail validation projects and sustainably improved our data quality. We appreciate the reliability and competence of the team and look forward to further successful projects in the future."

GASAG AG

Key challenges in the energy industry

How high-quality data can help

Optimized data can provide orientation in the current challenging situation and create scope to better manage the many challenges. This is where we can provide you with optimal support. We manage your data and you take care of the tasks required by the energy industry and the law. We can support you in a wide variety of scenarios, such as:

Replacement of SAP IS-U by 2030

In the course of the changeover to SAP S/4HANA, utilities must also change their Industry Solution IS-U by the end of 2030 at the latest. The choices are, for example, the SAP successors SAP S/4HANA Utilities (On Premise) or SAP C4U (Cloud for Utilities). There are also non-SAP solutions such as TAP, the billing platform for the energy industry jointly developed by Thüga and Accenture.

Whatever the new system ends up being, data must always be migrated and, if necessary, transferred to a new data model. In this respect, a system change is always a perfect occasion to address the issue of data quality. In the case of the upcoming IS-U migration, Customer Vendor Integration will be applied as a 'conditio sine qua non'. This is because, in order to dive into the new, digital S/4HANA world, the previous entities of customer and vendor must be transferred to the uniform business partner master.

When replacing IS-U, data must be migrated. The perfect consolidation of your existing customer and business partner data is the decisive success factor for your IS-U migration project. Otherwise there is a risk of 'crap in, crap out'. In order for data to be consolidated in the best possible way, it must be optimized in terms of data quality. We take care of this for you as a service and fully implement your wishes.

Smart meters. Building block for the energy transition.

Smart meters are intelligent energy consumption meters. They enable energy consumption in households, for example, to be measured intelligently and, above all, in real time. For energy suppliers, they represent both an opportunity and a challenge. Opportunity because greater consumption transparency can help counteract the unmistakable effects of climate change and dampen the effects of rapidly rising energy costs. And challenge because the smart meters first have to be rolled out and the necessary infrastructure created.

Their installation is tied to the addresses of the connected properties. In this respect, data quality plays a central role right from the start. This is because each smart meter must be assigned to a connection object and a household. If the data is not correct, there will be difficulties, for example, with consumption billing. All smart meter-related processes only work to a limited extent. That's why it's better to get the data right from the start. These solutions will help you ensure that addresses deliver what they promise - namely, that they are up-to-date, complete, correct and unambiguous:

Address validation: postal valid addresses

Identity resolution: tracking down duplicate and multiple data records

E-mail validation: communicate digitally at any time

Customer Data Management for the Energy Industry

How important is reliable data for the industry?

Key challenges in the energy industry

How high-quality data can help

Energy suppliers possess a true treasure trove of data

Using existing data intelligently

Replacement of SAP IS-U by 2030

Smart meters. Building block for the energy transition.

You achieve the best data quality with us!